Support
Frequently asked questions
The most common questions about getting started, using the product and support.
Questions and answers
How can I see İnsya ERP?
Fill in the demo request form or call us. In a screen share we walk through the screens on one of your own projects.
What happens after the demo?
After your team reviews, we open an account for your company and plan the import of stock and account lists together.
Do we need special training?
The UI uses windows, a taskbar and a single search box; teams pick it up quickly. We give a short kickoff walkthrough.
Is İnsya ERP an accounting program?
No. It manages production, stock, projects and purchasing; official accounting and invoicing stay in your accounting software. Invoice and expense modules can be added if you need them.
How do I get support?
Email us or call on weekdays 10:00–17:00.
How are feature requests handled?
We develop from user requests and prioritize by frequency and the product roadmap.
What if we need many users or a lot of storage?
For a few more users or a little more storage, add a pack to your package. Custom offers are available for large teams and high storage needs; a different mix of modules or custom module development is also prepared as a quote.
How is our ERP set up after signing up?
The İnsya team reviews your application; setup does not start automatically. After approval, your company’s own ERP is set up on its own subdomain (e.g. company.iy.com.tr) and the address and your username are sent by e-mail.